We've been very, very lucky with our shipments. Over the course of 12.5 years, our stuff has been trucked to Washington, DC from SC; to Mexico (I guess by truck?); to Mozambique and back to DC and then to Brazil by ship (and by truck once it got to the port in Brazil); then by truck from Brasilia to Sao Paulo; by ship and truck to SC; and now by ship to Cartagena after which it was trucked to Bogota last week.
In all that movement, I can count on one hand everything that's been broken plus we had a VCR that mysteriously disappeared between DC and Guadalajara. As I said, we've been extraordinarily lucky because there was a lot of room for error.
Our luck changed with this move.
The guys started unloading around 4:15pm on Friday afternoon (after the 11am arrival got pushed back to 2pm which got pushed back to 4:15pm). One of the first boxes they brought in was crushed on the top so we opened it up and found this:
Anyone care for lopsided muffins or a misshapen cheesecake?
Then they started pulling out all these wet boxes. At this point, we have no idea where the water damage happened. It didn't rain in SC when they were loading the boxes into the truck, and the area at the port in Cartagena where the crates cleared customs is covered. Somewhere between A and Z, things got wet.
Fortunately and for whatever reason, the wet hadn't infiltrated too much of the contents even though boxes tore apart in our hands when we tried to pick them up. I use a lot of those big plastic totes, so thankfully, the plastic boxes protected most of the contents. Otherwise, I probably would have lost all my Christmas decorations, Mac's toys and a lot of other stuff.
As it was, we had one box that was completely destroyed and the contents were all moldy. And our older big box tv was moldy. Those items are currently sitting in our storage closet in the garage so I can inventory it for the claims form.
3 comments:
Oh Susan...I am SO sorry about this. I can't believe this happened to you as well. For us, it was the worst, most laborious process (and I was dealing with it all in my native language/culture). At least the big flatscreen TV is safe and you have your DirecTV! I haven't even gotten around to doing our blog (which i WILL) so you will see our pics too. It's the kids stuff that just sorta bums you out. That bear made my heart break. Make sure the cleaners use a solution appropriate for the mold (without hurting the bear) Regular washing will not kill the mold spores.
Can you believe we got our Sea Shipments on the same day? The only difference is that mine left brazil on June 7!
Happy Unpacking and welcome to your new home!
Oh no Susan! How awful! We've had a few broken frames, dented furniture and parts of our couch were torn (all in our move from England to Arizona). And we've had a bunch of Christmas CD's pinched (from offbase to on-base housing in England) but never anything that was totally damaged like yours. Makes me sick for you :( But like you said...thank heavens it wasn't the bigscreen!!
Oh Susan, I'm sorry to hear that your shipment this time around was also bad. From everything we are hearing, it is shipments coming from the US to overseas that are the worst. I really don't know what is up with this!!!! Victory movers moved us and a bunch of our new colleagues and we are all in the same boat with claims like never before (and hopefully never again). Good luck with the claims process, we are still working through it. . . .
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